Service Policies and Guidelines

To ensure a smooth and stress-free experience, we ask that all services be finalized and paid in full in advance. These policies are designed to help both parties feel confident, prepared, and supported on the wedding day.

​

Booking and Payment

To provide the highest level of personalized service, we limit the number of events we take on. All bookings are handled on a first-come, first-served basis and are considered confirmed only once full payment is received.

• A signed agreement and full payment are required to secure your date and package selection.

• Payment can be made via cash, check, or Venmo.

• All packages and add-on services must be finalized and paid in full no later than 14 days before the event.

• Pre-purchased Flex Hours are refundable if unused, or can be applied as a credit toward a keepsake made from your gown (see Time Extensions on the Wedding Day section for details).

• Late payments may result in the forfeiture of your reserved date.

Mileage and Travel

• All packages include travel within 30 miles of Eureka, MO (ZIP 63025).

• Additional mileage is billed in 5-mile increments at $5.

• For travel over 90 miles, overnight accommodations or extended travel fees may apply. These will be discussed and agreed upon prior to booking.

Time Extensions on the Wedding Day

Packages are booked with specific time coverage (2 hours for The Dressing Hour, 6 hours for Prep to Party Premium). All packages include a set time window, and we may be unable to extend time day-of without prior arrangement.

• If additional time is requested on the day-of, it will be accommodated if possible and billed at $80 per hour, rounded to the nearest 30 minutes.

• Should additional time be needed, you may extend your coverage in 30-minute increments at $80/hour. Cash, check, or Venmo payment is required before departure.

• Optionally, you may add a Flex Hour to your package for $80 at time of booking. This time can be used day-of if needed. If not used, it can be refunded or applied toward a keepsake item made from your gown.

• Approval for time extension must come directly from the bride, groom, or their parents. No other individuals may authorize an extension.

Cancellations and Changes

We understand that plans can change. To respect both your schedule and ours, the following policies apply to cancellations, rescheduling, and service adjustments:

• Cancellations made more than 30 days before the event date are eligible for a refund, minus a $50 non-refundable planning and booking fee.

• Cancellations made within 30 days of the event are non-refundable, due to the nature of scheduling and limited availability.

• If your wedding date changes, we will make every effort to accommodate your new date based on availability. A rescheduling fee may apply.

• Package changes (including upgrades, add-ons, and time adjustments) must be finalized no later than 14 days before the event.

• Reductions in service (downgrades or removals) are not refundable within 30 days of the event.

Service Area and Exclusivity

• Bridal day-of services are exclusively available to Alterations by Debbie brides.

• Services are customized to each event, and availability is limited to maintain high levels of care.